We are very excited to be offering a Service Support Program to our clients. We have been working on solutions to common issues for early childhood services and have developed a leadership and management mentoring program Your business, your way - Service Support Program. This program is:

  • specifically designed for early childhood services
  • facilitated by our experienced Service Support people
  • available for community based and for profit services 

The Service Support person allocated to your service will work with you to design a program that meets the specific requirements of your service. The person allocated to your service is your critical friend, a solution focussed person who will work alongside you on the aspects of your service you wish to develop further and those where you would like guidance.  We know how important it is to develop solutions that work within your context and for your team.  We offer support for: 

  • leadership coaching
  • change management programs
  • strategic planning, including the development of quality improvement plans
  • self review processes
  • policy development
  • evaluation of service programs and practices
  • preparation for assessment and rating visits
  • development of Excellent rating applications
  • relationship development and team building
  • staff performance development and appraisal processes
  • community connections
  • trouble shooting in specific areas of need 

Your business, your way - Service Support Program is designed to build capacity within your team and support you to meet your goals. 

“We have used Julie a number of times now and where others have struggled, she has managed to effect change in culture and performance across a number of practice areas. Julie’s extensive experience in early childhood education and care means she relates well to educators and service management, quickly gaining trust and building rapport which allows her to understand current practice and implement sustainable change. Julie’s program for performance management and staff appraisals has changed the way our people see their performance within the service." Samantha